This data protection policy establishes the terms in which Lateral (here in after "The Company") uses, processes, collects and protects the information that users have provided when using its websites. The Company is aware of the importance of safe guarding data security, which is why we are committed to ensuring the confidentiality and security of the personal information that has been provided, all based on current legal regulations.
The Company exclusively offers web portals and applications under its own brand. Therefore, the Company assumes no responsibility for third party links. By accessing and using our services, the user freely and voluntarily accepts the terms and conditions of use, as well asour privacy policy, which governs the collection and processing of data. In addition, by using our website, the user accepts all the elements present in it, including the cookies that we use to improve your browsing experience.
The information that is collected from the owner, is data of a personal nature which allows a person to be identified or made identifiable by any means, such as data related to their names and surnames, identification number, position, company in which they perform their duties. functions, address, email, contact number and other demographic data. The collected data is only used for specific purposes and in line with the privacy regulations and laws applicable in the country. The owner declares that the data provided is true, complete and accurate. The owner releases the Company from any obligation or civil, criminal or administrative responsibility that arises from false, incomplete or inaccurate data provided by the owner.
The Company is committed to ensuring that data is handled securely and used to deliver valuable and tailored solutions for the various industries we serve. The data collected from the owner will be carried out for the following purposes:
● Provide the user with a personalized service, according to their needs.
● Provide the user with personalized and more detailed information about our services through the contact linesprovided for their use.
●Evaluate the opinions andrecommendations regarding our products or services in order to implement improvements and take alternative measures.
● Register orders in case they require our services.
● Send special offers, new products and other relevant advertising information without generating spam.
The Company understands the importance of implementing data collection measures. That is why, to guarantee responsible and ethical treatment of data, we implement the following technically and economically viable preventive measures:
Data Security:
We use advanced information security measures to protect data stored and in transit, including data encryption, user authentication, and intrusion detection systems.
Controlled Access:
We limit access to data to only authorized and trained personnel who require access to carry out their job functions. We maintain access logs to monitor any activity.
Regulatory Compliance:
We comply with all applicable laws and regulations regarding data protection.
Transparency:
We inform the owners of the data about our treatment practices through clear and accessible privacy policies.
Ongoing Training:
We provide regular training to our staff to ensure they understand and adhere to best data protection practices.
Incident response:
We have an incident response plan in case of security breaches, which includes immediate actions to mitigate and notify affected parties.
Within our privacy policy, we recognize and respect your ARCO rights, which, according to its acronym, means that you have the right to:
● Access your personal data that we store.
● Rectify any inaccurate or incomplete information.
● Cancel your data when it is no longer necessary for the purposes for which it was collected.
● Oppose the processing of your data for certain purposes.
To exercise these rights, please contact us through our email, hello@ea-lateral.com. Accompanying said request you must place in the subject the reason for your request.
The Company undertakes to respond to requests and inquiries within a maximum period of five (5) business days from receipt. If it is not possible to do so within this time frame, we will inform the requester of the delay and provide an estimated date for the response.
The Company will contact the email address sent in the first instance explaining the situation and requesting information as appropriate. If the applicant does not provide the necessary information within a period of two (2) months from the date of the request, it will be considered that the request has been abandoned.
If the application is submitted incomplete, the Company must inform the interested party within fifteen (15) days of its receipt so that the errors can be corrected. After two (2) months from the date of the request, without the applicant submitting the required information, it will be understood that they have withdrawn their request.
